Your Questions Answered

Can I get a single ticket up?
Single tickets up can be purchased in the ticket office at Llanberis or in advance by telephone with a credit/debit card (subject to a £3.50 booking fee).

Can I get a single ticket down?
Single tickets down are only available on a standby, first come, first served basis at the destination station of the day (Summit or Clogwyn) and walkers should be aware that there is no guarantee of there being trains with available seats on the mountain at any given time. Therefore, if you walk up, you should bear in mind that you may have to walk down as well.

Can I walk up and use a return ticket down?
Due to unpredictable weather on the mountain we cannot guarantee trains will reach the summit before it leaves Llanberis Station. Return tickets are only valid once they have been clipped by the train guard upon boarding the train in Llanberis.
 
What time are the trains?
The first train is scheduled to leave Llanberis at 09.00 am with later trains running at frequent intervals subject to customer demand. It is advisable to call us before setting off to avoid disappointment.

How long can I stay at the Summit Building, Hafod Eryri?
A return ticket allows for an approximate 30 minute stop at the summit before returning on the same train (This is the only logistical way we can guarantee to bring you back down the mountain as there may not be availability or trains later in the day and with the weather able to change very quickly train services maybe stopped at short notice).

What happens if the weather is bad, can I get a refund?
If Snowdon Mountain Railway cancels a train you will receive a full refund. If you choose not to travel because of bad weather then you would forfeit your ticket.

Is there parking at the railway?
There is a pay and display car park at the rear of the railway.

I have sat nav – what is your postcode?
LL55 4TT ... this is a generic postcode for the immediate area and will take you to within half a mile of the railway station. When you get to Llanberis please look out for and follow our many signs or use LL55 4TT for our car park.

Do you provide access for those with disabilities?
Snowdon Mountain Railway operates a disabled access policy and our trains are accessible to wheelchair users. Please phone for any assistance you may require.

Can I take my dog on the train?
Only registered support dogs can be allowed on the trains.

Do you allow dogs in Hafod Eryri?
For food hygiene reasons only registered support dogs can enter the building, tethering rings are provided on the external walls to the rear of the building.

How do I get to SMR?
Snowdon Mountain Railway station is located in Llanberis on the A4086. The nearest mainline railway station is Bangor which is approx. 8 miles from Llanberis. There are buses from many local destinations. To find information on local buses & trains either call 0871 200 22 33 or click www.traveline.info.

When does the service to the Summit start?
Weather permitting trains normally run to the summit from May. Between mid-March and May, the trains will normally run to Clogwyn which is ¾ distance up Snowdon. Please phone to confirm, as this date is dependent on spring weather conditions on the mountain.

Can I pay with credit /debit cards at the railway?
All major credit and debit cards are accepted with the exception of American Express at Llanberis and the Summit (subject to communication link).

What if I am late and miss my train?
All trains leave on time and cannot be delayed for late passengers. If we receive no notification and you still wish to travel you will have to purchase another ticket if there is still availability.

Do you offer discounts for groups and schools?
There is a discounted rate for groups of over 25 fare paying passengers. Please see our groups or schools pages.

Can I take a rucksack, pushchair or bike onto the train?
Snowdon Mountain Railway regrets that due to lack of space it is not practical to carry large, bulky items. Pushchairs may be left, at the owner’s own risk, at Llanberis station with the platform staff for collection on return.

If I walk up one of the other paths and catch the train down are there buses to take me back to where I left my car?
A Sherpa bus service operates throughout the season and runs a circular route around the Snowdonia areawww.travelline.co.uk.

If I take the train to the summit are there maps to show me the choice of paths down the mountain?
Maps are available to purchase at Llanberis station and at Hafod Eryri. Also path information is available at www.hightrek.co.uk among others.

How long will it take to walk from Clogwyn to the summit?
An average time would be approximately an hour. It is a mile in distance and 1,000 feet increase in altitude.

Is there anywhere to get refreshments if I walk down the mountain?
There is a small independently run café half-way up the Llanberis path.

Are there toilets on the mountain?
There are toilet facilities at the Llanberis Station and Hafod Eryri. Please note there are no toilets or other facilities at Clogwyn or elsewhere on the mountain.
 

Walkers taking a break on Snowdon before the last push to the Summit.

Gwybodaeth Ymwelwyr

Agored


Tywydd


Rates and specials

Online Ticket Prices
Adult: (16 years+)
Return From £29.00
Child: (3 - 15 years)
Return From £20.00
 


Contact

Please call 01286 870 223 for all enquiries.

For bookings please call after 1pm (daily) when our bookings team will be available to assist you.

Our office hours are Monday to Friday 8.30am to 4pm.

Email: info@snowdonrailway.co.uk
Snowdon Mountain Railway
Llanberis
Gwynedd
LL55 4TT
 

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